Wine Club FAQ
For inquiries about the club, please email wineclub@ravineswine.com.
What is the Cost to Join the Club?
There is no cost to join. You receive a 20% discount on every wine order of any of our current wines and agree to receive our seasonally selected club releases consisting of four bottles, four times a year. The average cost of these Releases is around $75, and fluctuates based on which wine is selected. All Club Releases are billed with the 20% discount.
How do I reserve a complimentary tasting?
How do pick-ups Work?
Enjoy four special selection wines, four times a year, at a 20% discount, along with our quarterly club newsletter that includes recipe pairings for the wines. We will notify you when you may pick-up your wines at approximately the beginning of March, May, September, and November, but you also receive free on-site tastings and a 20% discount on all wines purchased additionally throughout the year.
Take advantage of all club events including the seasonal Revelry parties that follow the release of each wine club selection. Be a part of the Ravinous Food & Wine community where you will meet like-minded oenophiles and learn and taste alongside proprietors and winemaker Morten and Lisa Hallgren.
As a Ravinous Wine Club member, you agree to receive at least four selections of four wines (one year commitment of 16 bottles) and we do not allow wine substitutions on those specific selections. We will email you prior to charging your card and making the wines available. Selection wines that are not picked up within three months following a release will be substituted for current vintages or wines of equal value. Wines not picked up within six months may be shipped to you using the club member’s address and payment method on file.
How does shipping work?
This option is an ideal way to enjoy Ravinous Club Selections for those further away from the Finger Lakes. We will ship four special selection wines to an address of your choosing, four times a year, at a 20% discount, along with our quarterly club newsletter that includes recipe pairings for the wines.
We ship at the end of February, April, August, and October, and you may add up to eight bottles at no additional shipping cost and continue to apply your 20% discount. All purchases in between via our website or in our tasting rooms will receive the 20% discount. Plus, you are able to attend all complimentary club events and receive free on-site tastings for up to 4 people.
As a Ravinous Wine Club member, you agree to receive at least four selections of four wines (one year commitment of 16 bottles) and we do not allow wine substitutions on those specific selections. Prior to charging your card and shipping your club wines each quarter we send you multiple emails to confirm shipping date, shipping address and whether or not you’d like to add additional wines without paying any additional shipping.
How do I request a shipping hold?
If you would like to request a shipping hold for your order, please list your desired shipping date in the “Delivery Instructions” section of your Wine Club Portal, accessible by logging in to our website.
This can be found where you input your shipping address:
How do I change between Pick-up and Ship?
You can change between shipping and pick-up whenever you’d like by visiting your wine club portal, accessible by clicking “Log in” on the upper right of our website.
If you are a Ravinous Club Pick-up member and would like to permanently have your wine shipped, please email wineclub@ravineswine.com with this request.
How do I change my shipping address?
You can change your shipping address by visiting your wine club portal, accessible by clicking “Log in” on the upper right of our website.
If you would like to change the default address we send to:
And if you would like to change the shipping address for this order only (perhaps as a gift!):
Can I hold or redirect my wine once it's been shipped?
Unfortunately we are not able to retrieve your wines once they have already been shipped, but you can redirect the package (including to a UPS access point) or hold the package by signing up for the UPS MyChoice service.
How do I alter the wines on my order?
Ravinous Club (4-bottle club) members are able to add 2-8 extra bottles (up to a full case) at no extra shipping cost. They are however unable to remove the existing 4 bottles selected for the season.
Ravinous ONE Club (case club) members are able to fully customize their case with a low ($10 in NYS) flat-rate shipping cost.
You can add to or change your wines by visiting your wine club portal, accessible by clicking “Log in” on the upper right of our website. Once you’re there, on the “Club Memberships” tab:
How do I skip a season?
We generally do not allow skips as our wine club commitment is the reason we are able to offer our substantial 20% club discount and such lovely events, but if you are unable to drink wine for medical reasons (including pregnancies), please email us at wineclub@ravineswine.com and we can absolutely accommodate you.
Additionally, if you are experiencing a bottle backlog or traveling out of the country, we can offer up to one selection skip every year and a half. During the skipped season, regular club benefits will be unavailable.
How do I cancel my membership?
As part of the agreement, we require the purchase of at least four club selections prior to cancellation. Club cancellations must be made in writing, via e-mail, at least four weeks in advance of processing.